Sunday, July 08, 2007

The Joys of Being an Apple Owner

So...

I am the proud owner of an Apple iBook G4. She's a cute little thing, just turned three years old and still running like a champ. Now, I know that the new lines of Apple computers are sleeker, faster, and more powerful, but I still love my laptop. While I am still one of the biggest Apple cheerleaders around, my time with this current machine has been far from problem free. However, on the other side of a replaced logic board and a number of software issues, I am still a very big fan.

As a matter of fact, I would have to say that Apple provides some of the best customer service around. Because of a couple of early issues with the iBook, I purchased the AppleCare program. Just one week before my contract was going to run out, my optical drive suddenly stopped working...I mean really stopped working. It spit out a CD with part of the drive on it. I made a call, they recommended that I take the computer in to the Apple store, he made me an appointment for the next day, and I took the computer in.

Virtually no questions asked, they took the computer and within a week I have a brand new drive in it...a huge repair, 100% covered. Thank you Apple...I am loyal!